Building with AI

Bug Triage Agent

Automated bug prioritization connected to Jira and Notion via Claude.

~80%

less time spent working out what a report meant

Problem

Anyone could report something broken, but "is this a bug" is really three questions: a broken rule, a missing rule, or the product working while the merchant is still blocked. Reports arrived unclassified, and engineering lost time working out what was meant and where it belonged.

Solution

A Claude project reads the raw report, classifies it into the right one, sets severity and SLA, and files the Jira and Notion ticket automatically.

Outcome

About 80% less time spent working out what a report meant.